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FAQ
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FAQ's

How much does delivery cost?

We offer FREE UK Delivery for orders above £250. For orders below £250 please refer to detailed delivery charges for each item. Where do you deliver? Shipping prices quoted are for mainland UK only; this does not include the Scottish Borders / Highlands, Islands or Northern Ireland. Please contact us for a shipping quote to these areas. All shipping costs include insurance up to the value of the goods. Any shipping discrepancies must be notified in writing within 48 hours of receipt. Are there any UK addresses where delivery might take longer?


How long will my order take to be delivered?

Most of our products are being delivered to our Customers within 2-5 working days. In case of not receiving your item within 7 working days, please let us know and we will be more than happy to help, trace your parcel and resolve it immediately.


Can I track my order?

The tracking information is available calling on 01202 622 399. If you have a problem with your shipment or the shipment is delayed, please let us know calling above number and we will be happy to help.


I have not yet received my order, where is it?

In case of not receiving your item within 7 working days, please let us know calling on 01202 622 399 or sending us an email [email protected] and we will be more than happy to help.